Kids Scooter Service

Returns Guide

Hebei Cross-sea Business Information Technology Co., Ltd. is committed to providing our customers with a full range of services for children's scooters, including the following specific services, and provides the following return guidelines:

Sales of children's scooters

we provide sales services for all kinds of children's scooters, ensuring that the scooters sold meet quality standards and satisfy customers' needs. Before purchasing a scooter, customers can learn more about the product specifications, features and applicable age to ensure that they choose the most suitable scooter.

Professional Consultation and Advice

Our professional team will provide customers with consultation and advice on children's scooters. Whether it is about the choice of scooter, size, safe use or other issues, we will provide professional advice to help customers make an informed purchasing decision.

RETURNS GUIDE

If customers are not satisfied with their purchased children's scooters, we offer a returns service. Below is our return guide:

1.Customers are required to provide proof of purchase and reason for return, and fill in the appropriate return application form.

2. Shipping costs during the return process will be borne by the customer, unless the scooter has a quality problem or the return is due to an error on our part.

3. Once we receive the return and confirm that the return conditions have been met, we will refund the customer's purchase price of the scooter.

4. We encourage customers to contact our customer support team prior to returning a scooter so that they can provide accurate return instructions and help resolve any issues. Our goal is to ensure customer satisfaction and purchase experience.

Please note that return policies may vary by scooter model, brand and region. Customers should read and understand the specific details of the return policy before making a purchase.

If you need more information or have any questions, please feel free to contact our customer service team. We will endeavour to provide satisfactory service and support.

lehuo Scoot

When you register for a Lohas scooter, you will receive a 10% discount on your first order and can be notified of sales, new product launches and other offers in advance.

Please note that free shipping is not automatically applied at checkout.

What’s New?

Shop All